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Impressive personalised service!!

My husband & i love our stay @the chateau! From the clean luxurious facilities to friendly & amazing staff, namely our rep Mark, our bulter Francis, my spa therapist Vanessa, and the rest of the staff, thank you 4 making our short stay lovely And th chateau sprung many nice little surprises like personalised bf at belie vua on our last morning, complimentary desserts, fantastic candle light dinner by the french chef, delicious in-room dining foods..there are so much more that we cant express much in words.. We are looking fwd 2 try the spa suite with outdoor jacuzzi. So please welcome us like you've had 4 our past stay.

Everything and everbody was amazing!!

Amazing setting in the mountains with The French Village next to it. Friendly,attentive staff, comf.

Best Resort

The best resort in malaysia!
There are no 2nd close competitors.

Dr. Raymond Tan

We can't thank the staff enoguh. Everyone goes above & beyond to ensure you have a PLEASANT STAY

Mr. Gary William Anderson
One of the best

Excellent, One of the best experience in our life! Thank

Mr.John Simoes
Best Resort

"So far the best resort in Malaysia that we have stayed at! You just got a regular customer. Will be coming soon! Keep up the excellent work!"

Mr. Ashish Tyagi
Amazing Experience

My experience was nothing less than amazing. We loved it! Great atmosphere and refreshing. Made us feel calm and relaxed. I highly recommend The Chateau Wellness Resort to all, specially couple binding."

Mr. Abdulrahman Mansour M Shathili
First class

"The most wonderful relaxing experience. First class service from every member of the staff. We will be recommending to all friends! Thank you from both Gary & myself."

Mr. Gary William Anderson
Premier resort

Staff was very hospitable, friendly and very accommodating. Very peaceful & quiet. "With such a wide choice of holiday spots in Malaysia to choose from, Le Chateau must be considered a premier resort. The service, food & ambiance was simply outstanding. I would not hesitate to fully recommend with the utmost confidence. A pleasurable & exquisite stay at the chateau wellness resort to anyone."

Ms.Lydia Gertrude Fredericks
Impeccable service

"Impeccable service. I truly enjoyed my stay here! Good Job!"

Ms.Jessica Tan Cailing
Above expectations

"Everything is above our expectations. Thank you for your excellent service! We are one happy couple-smile"""

Ms.Mastura BTE Sulaiman
The spirit of service

The spirit of service was evident in every aspect of our stay. You guys rock. Keep up the passionate service.

Mr.Balasubramaniam S/O Ramiah
I am back to the chateau

I was here a year ago and a year later, I am back to the chateau, I am impressed with the service quality and this place was still well maintained. I would like to give the credit to all the employees here that provided the excellent service and we hope this will maintain and we definitely will recommend to friends and family. Will definitely be back again! Thank you!".

Mr.Raymund Lim Yu Zhu
Best hotel

It is the best hotel around because it's very comfortable to stay and a very friendly staff and professional team in all departments.

Ms.Afifa Nadia Abdul Rahim
Excellent Service & friendly staff

This is Excellent place to rewind. Service is Excellent, over friendly staff , and very efficient. Housekeeping is Excellent. We will definitely revisit again and stay at the spa for 10 days or more. Would like to mentioned the following staff with whom we interacted and have made " The Chateau" such an incredible place.

Mr.Somji, Ibrahim Asgherali
One of the best

One of the best Malaysian Resort ,we have stayed in! A hidden gem.

Mr.Deepak Sadasivan
Two thumbs up

Beyond excellence! We really loved +enjoyed our stay here! Two thumbs up! :)

Mr.Risdewi Sutrisno
7 stars

Fantastic service. Will definitely visit the place again. 7 Star experience. Kudos to he entire team including the waiter and waitresses at the La'Vie restaurant."

Mr.Kuldip Singh Kelvinder Singh
1st Class

Superb 1st class service

Mr. Rajaraman Munusamy
Top Class

Top class services from the staff and a wonderful place to be.

Ms. Jiduraina Haji Ibrahim
Beyond our expectation

"Our stay was beyond our expectation.Service,Staff,Food and environment was excellent. We would highly recommend this hotel. Thank you!"

Mr. Mark Cairns
Best Hotel

one of the best hotels I have stayed and I have stayed in many. The staff are very friendly and helpful. Can give specific names as all of them are excellent''

Mr. C Viji Chanderagasan
Best Service

Beautiful place, best service experience in Malaysia we have had.

Mr. Daniel Sang Ting
Great Service

Everything is excellent to us till the moment we checked-out. Keep up your great services and see you again!!

Mr. Fakrul Anuar Husain
The Paradise

You Created a paradise - staff well trained'.

Mr. Kluy Ezechiele
Superb experience

It was definitely a superb experience. The smile & great customer care of all the staff made our stay very enjoyable. Special thank you to the nutritionist, Shiela for her excellent customer care and genuine interest in our health and in making our experience here memorable. Her diagnostic and friendly attitude were truly admirable. A real asset to the resort!'.

Ms. Wong Lun Sang Kelly
Memorable experience

IT was a memorable experience, I will definitely be back. Every service was above our expectations from the staff hospitality to the ambience. Thank you for a memorable experience'.

Mr. Nabil Said Salim Al Abrawi
Best Hotel

Very proud that is a Malaysian product. Standards/Service surpass expectations. Love ambience. Unobtrusive hospitality. Positive word of mouth assured. Amazing people. Very in tune and personally of guests. Particularly Guest Services Manager JoseKawai, Stanley Restaurant Manager, Michael and Beverly in Front Office.

Karen Tan, Malaysia
Excellent stay

Overall and excellent stay without address comments. Congratulations!

Commander Leong, Malaysia
Overall excellent

Overall excellent, above expectation

Mr. Mogana Kumar, Malaysia
Best Hotel

Staff are very polite and helpful. To name a few; Jose, Alexander and Prem. Thank you very much. To rest of the staff Belle Vue and Reception keep up the wonderful service culture

Primila Ganesh, Malaysia
Very nice Spa

Very nice Spa, the staff was very attentive.

Monsieur Lane, United Kingdom
Over all everything was excellent

The best
This hotel is fabulous. I choose Chateau to celebrate my Wedding Anniversary.. Now I can say that I will remember it for the long time, cause I've spent a really great time there. Hotel staff is really friendly, services in Chateau are on excellent level. I travelled a lot, and tried spa all over the world, so I can say that spa here is one of the best. This is wonderful place for relaxation, and luxurious holidays. Everything there is organic, and I can call it eco-friendly tourism. Thank you!! Will definitely come back there someday!

Sharan G, Malaysia
Excellent stay

Very friendly staff, very helpful. Excellent stay.

Monsieur Bergmann, Germany
Very Good resort

Will be interesting to come back when it is busier and see if High standards are maintained.

Monsieur Stevenson, United Kingdom
We really enjoyed our stay here

We really enjoyed our stay here even though it was short. The service was beyond our expectations. It was ever attentive and it made us feel like a real VIP. We will definitely be back for more. Keep up the good service level and the cleanliness and comfort!!!

Ong Peng Meng , Malaysia
The 'personal touch' in service level

The 'personal touch' in service level, diversity in the different ethnicities of staff and the overall warm and friendly atmosphere is most satisfactory. One poignant point is how well versed and informative each staff can be, even in areas that they are not assigned with.

Sum Leng Kuang , Malaysia
Friendly staff

Friendly staff, greeting me by my name is a nice touch! I like the fact that the staff knows me by name and where I am so they can send messages. The chateau is a great concept with great potential to proclaim to the world!

Julie Lim, Malaysia
One of the best so far

“One of the best so far”

Mr. Saiful Bahrin Ab Malik
Best hotel we've been to so far!

“Best hotel we've been to so far! - The best hotel we've been to so far! Everything here is amazing - from the room, food, ambiance, the salt pool, and of course the staff. All of the staff were so accommodating and friendly, not to mention that most of them are Filipinos. Kudos to you guys! We really enjoyed our quick getaway. We will definitely come back!”

Ms. Torres, Tosca Therine Quidayan
One of the best I’ve ever experinced

“One of the best I’ve ever experinced. Full Satisfaction.”

Ms Khurelbaatar, Misheel
Excellent Service

Service is excellent!

Soo Wern Jun, Malaysia
Excellent Service

The resort is well positioned as a wellness spa resort and is very relaxing. The organic concept is very unique and different from other wellness spa resorts. We find the rooms are excellent and the service is very good and to top it all food is just fantastic! We’ll sure be back again for a longer stay. All the best The Chateau!

Mr & Mrs Jack Lim, Malaysia
Best Service

I LOVE YOU ALL! I will return!

Ingrid Lemme, USA
Best Hotel

Thank you all for a wonderful organic experience. Although the place is new, the staff is extremely professional and there was attention to details. Well done guys and do keep up the good work and thank you for providing a tour for my parents.

Jay Sen Gan
Best Service

The moment of truth, however, is in my check out measuring session. The results are compared with my arrival measurements and I’m amazed to discover I have lost an inch from my waist and thighs, and half-an-inch from my arms. A pretty impressive result for just one week, and (although I’m pretty sure I’m still recognizable) I take my hat off to The Chateau’s team of body sculptors.

Gabriel O’Rorke, London
Best Service

It has been a great experience. Job well done. Good Luck for a successful future.

Fouad Moussa Ghandour, Lebanon
Best Service

Resort ini mempunyai kelebihan yang tidak terdapat di lokasi lain. Pemandangan yang sangat scenik, ruang2 yang selesa dan layanan yang baik. It is true as what the hotel/resort claims in its adverts. Terima kasih atas layanan yang baik.

Tun Khalil Yaakub, Melaka
Best Service

This Hotel is fantastic. The architecture and location is such that you cannot believe it is in Malaysia. The SPA is great, has everything including a mud bath. The Service and Food are First Class. Congratulations and Thanks

Tun Dr Mahathir
Excellent Service

Overall we had a great Sejour chez vous though it was short but it definitely makes us want to come back for a longer stay and to truly immerse in the organic Spa that this resort is known for. Staff well worth mentioning during our short stay: Rachel, Prem, Sasha, Andre, Alan and many others that managed to make us feel welcome. Bravo et bon continuation!

Madame and Monsieur Morris, France
Best Service

How to find a right word to explain! Wonderful People/staff! Wonderful Service / environment! We are all very touched. Thank you so much!

Nariman Family, Iran
Best Resort

Very friendly and multicultural staff, refreshing to see such dedication. Excellent Tour, really appreciated the Resort Tour.

Stuglevy Family, Russia
Best Service

The staff is very well trained and professional. The overall facility is outstanding! I would recommend anyone that is considering travelling from the US to stay here and enjoy the one of a kind service!

Monsieur Nordin, USA
Best Service

Thank you for the wonderful service. The staff is excellent and very friendly and professional. I enjoyed my Yoga lessons and gym with both excellent, professional and very friendly teachers. I had a wonderful stay here. Thank you for everything.

Madame Gsell, Switzerland
Excellent Service

We enjoyed our stay at your top class resort. The Spa was cutting-edge and deserves the 7 star award. The staff are well-informed. Always endeavoring to provide the best service and cooperate in an excellent way. They were always smiling and on duty all day round as it seemed! Thanks for a great stay!

Franstedt Family, Sweden
Excellent Service

I think that the facilities, the Spa, the Service and the location are Top Class!!! However if you would like to explore the fitness part of the concept, I would prepare more fitness trails where you can walk and run in the nature to fully benefit from the great location. I would also adapt group training to attract more fitness travelers. I would adapt the food to the purpose of the visit. In my case going on a fitness program, in my case I would like to eat healthy food (as I also described in my nutrition session).Much less cream and butter the first day. But overall I am very happy with my visit to The Chateau. :)

Christina Lindstedt, Sweden
Best Service

Completely awesome Privacy is their concern The best ever hotel I have ever stayed in. Quite, privacy, conducive. Using 100% organic base from the bedsheet up to the toileterries. It was an awesome experience staying here. The staffs are all very courteoues assisting and explaining about the whole hotel. Overall, it was an awesome experience staying here. Thanks to Agoda.

Mohd R, Malaysia
Excellent Service

Satisfaction 100% guaranteed Amazing food and incredible spa I've been to Malaysia many times and tried many different hotels and The Chateau Wellness Resort was the best at all. If you need a break and want to relax just go there and you will be pleased. It's a seven stars Hotel and they have a seven stars French restaurant, it has a fantastic spa and stunning sceneries. It was one of my best relaxation spots ever. Also, there are many activities you can do in the area like horse ridding and flying fox.

Tariq A, Saudi Arabia
Excellent Service

Good for relaxation, the food is very expensive. It's very nice hotel but very expensive for Malaysia, we felt that we are in Paris and lonely as we were the only customers there.

Shehzan A, Pakistan
Best Service

It was a wonderful relaxing experience. The staff very professional and helpful.

HRH Princess Yasmine Abdiyeh Bint Asem, Jordan
Best Service

Overall you have the right product. You need Exposure to the right group of clientele! Keep up the spirit and the spirit and warm up noises and shout about The Chateau! Thank you for making my family stay memorable in every way possible! Get more people to come here! This is an amazingly excellent place (especially service wise) more people need to experience the relaxing atmosphere here!

Mr. Lambert Macy, USA
Excellent Service

Above average, above excellent, awesome Everything is excellent. Great hospitality. Amazing place to stay. Will definitely return and recommend this lovely place. Love everything about this resort. Keep it up!

Ms. Sufia Julita, Malaysia
Excellent Service

Serene and relaxing. Staff very attentive and welcoming, excellent service.

Mr. Graham Burns, Australia
Excellent Service

Toiletries were of superior standard and more than covered what we required. The linen both towels and sheets were found to be of extremely high standard and of excellent quality. Very spacious accommodation. The lounge terrace could be provided simple table and chairs for sitting out privately. There no telephone extension in the lounge sitting rooms although and extension is provided in the bathroom. All staff were polite and very helpful and made an effort to assist as much as they can. We feel that Mr. Jose no doubt made our trip certainly memorable. He make sure that we were treated like VVIPs. We have never seen such a comprehensive Spa. We rate it AAA+ Thank you very much

Mr. Said Al Kharusi, Oman
Mrs. Carol Chua, Singapore
Excellent Service

Excellent - Would not hesitate to book again or recommend to anyone

Matthew Dames, New Zealand
Best Hotel

One of the best resort we've been to, especially in terms of the service. Keep up the great work. Will definitely recommend this Hotel to my family and friends

Farah Kanim Khairudin, Malaysia
Best Service

Beyond expectation. A special thank you to Emmanuel, Emma, Alexandrea and Alan for making my stay as welcoming as they could. Also to all staff. Will highly recommend to friends and family and hope to return soon.

Ms. Feeny Robyn Frances, Scottland
Excellent Service

Firstly, a very big thank you to the entire Chateau team for making our experience there a fantastic and memorial one. Never had I experienced such a relaxing and enjoying vacation, so much so that we actually do not want to leave!

Desmond Cher, Singapore
Best Service

Very pleasant stay. Warm & friendly host. Food was excellent. Organic soap and shampoo GREAT!

Mr. Ronald Murphy, USA
Best Hotel

Thank you for the lovely effort making my wife happy with lovely cakes in tier. Weboth were very pleased and don't feel like leaving the room. A definite return. Keep up the standard. Love the room & ambience.

Mr. Roshidy Adnan, Malaysia
Excellent Service

A fantastic well rested stay, excellent surrounding. Truly refreshing stay. My deepest gratitude for the excellent stay at your Resort. Thank you.

Mr. Raja Albert Xavier, Malaysia
7 Star Hotel

This is a 7 star hotel. I had a lovely stay and will definitely come back again and thank you for everything in particular Mr. Alexander who made our stay just heaven.

Mr. Mohamed Al Aamri, UAE
Best Service

Perfect Gateway for de-tox & de stress! And the organic towels & bed linen are superb quality.

Mr. Roby Tungka, Indonesia
Excellent Service

Will not tell friends about this Resort to keep as Malaysian's best kept secrets. Excellent service

Mr. Michael Harwood, USA
Best Resort

Thank you for the Blissful experience of joy & perfection Very special Thanks for Alexander (receotion) & Olga (Spa) for great hospitality, care & kindness!!! Sherwin (Belle Vue Tea-Room) - perfect care and all the team and staff of The Chateau Resort!!! Beautiful, kind, lovely!!!

Mr. Abdulrahman Darwich, Syria
Best Hotel

Top class Hotel, excellent service. Thank you for making our stay soo enjoyable. Looking forward to be back. We eppreciate each & one of you.

Mr. Sujir Gopalkrishina Nayak, Singapore
Best Hotel

One of the best hotel/retreat place in the world! Keep up the high standard & performance. Will be back for sure. Thanks! * A very special thanks to L'Assiette Rest. For a special menu. More than excellent! Merci!

Mr. Lee Hong, Korea
Best Service

We had some difficulty finding this hotel as it is new and was not on our TomTom but once we saw the chateau roves rising out of the misty jungle up ahead of us we were transported into a dreamy world of luxury and attentive service. All staff had time to stop and talk and listen with interest to our needs and even suggest we try different facilities at the resort. the spa is magnificently equipped and the staff at all levels were both professional and friendly. The food and service in the restaurants were worth staying for alone and to cap it off a lift to a nearby golf course for a round of golf made this the most memorable 2 days of a twelve day holiday throughout Malaysia!

Mr David T, Australia
Best Hotel

It was the cleanest and best organized spa i have ever visited. From the initial tour to the actual massage everthing was handled is very, very profesional manner. We will certainly be visiting again and also recommend to our family and friends. Thank you for taking much good care of us

Ms Aysha Sujaat,India
Best Hotel

Excellent memory. The best holiday get away in Malaysia. The Chateau is the heaven of hospitality. Keep up the excellence!!

Mr. Hohana Vamsi Krishnan, India
Best Hotel

This hotel indeed the best hotel we ever stay..the service is definitely top notch... it's the best place to come for relaxation and short getaway. We are definitely coming back here again one day! Love everything about it...Oohh, hopefully they have more eatires though

Agnes J
Best Service

As a returning customer, i was expecting another level of service since i had mixed feelings about my previous stay. And indeed, their service was simply perfect. Some of the staff still remember me from my previous visit and i was really glad to see them again. We checked in into a deluxe room with a terrace, although it is smaller than the other deluxe rooms. The main reason was that my friend wanted to enjoy the night sky. True enough, (and i can't belive it!) she stayed outside till 1 am, and went back to sleep, and went back to the terrace again to enjoy the sunrise. The view and silhouette from the morning sun was trully amaizing and romantic. The ambience and surroundings of the hotel is enough to make one feel relaxed and rejuvenated, imagine what the spa and comfortable room can do to you. Even the poolside is a great place to take a nap. Highlight of the trip was the chocolates for returning customers. The hotel staff surprised us arounf 8pm and delivered chocolates. Not the one we usually have during turndown service (we had chocolate mousse), but rather quality handmade chocolates beautifully arranged and decorated. " When I mentioned highlight, its not really about THE chocolate, but the hotel's gesture to returning customers which makes us feel appreciated.This is what hospitality is all about. I also noticed that the hotel rotates their staff.The same person could be seen at the valet counter, sometimes at the reception, or even driving the vito. So one can see their friendly faces almost everywhere. I would say this is multitasking at its best and the staff are competent with just anything. Overall, the trip was awesome and this beautiful place is still the best hotel i've ever been to so far.

Madame Irma Hamilton Hanifah, Malaysia
Best Service

We are enjoyed the surprises such as evening cake and the surprised upgrade to the room. The price of the spa is rather expensive but however world class experience. The free transportation was excellent. The best hotel i stayed so far. Better than most SG hotels.

Mr. Chung Rong -Jie, Taiwan
Best Resort

Really it is the best resort I ever seen. Thank you so much.

Dr. Anas Koulkou, Syria
Good Experience

A overall good experience. Very relaxing & the service is amazing, beyond any other hotels we've been.

Mr. Huhn Christoper David, Germany
Best Hotel

As a person who finds it hard to completly relax this place worked for me. After 3 days i was so relaxed i could have fallen to sleep wherever i was. This is not like me. I think it all started with the airport transfer. Ok it maybe a 90 minute drive but the vehicle was so comfortable and the facilities ans service from the driver was perfect. It was like riding in a stretch limo. On arrival you are greeted and checked in like you are some type of superstar. We had room with an outdoor spa on the balcony. Again perfect. The organic flavour is not too much as i was expecting it to be pushed onto you but it wasn't. All facilities were run well. The poolside was overwhelming with great facilities such as your own cabana and the service was great. The restauran was great, the one by the pool was laid back and again great service, breakfast in the tea room ( for spa room people only) was to die for, it was like a buffet but with table service. Thefine dining French restaurant was 5 star, great food and briliant service. The Spa facilities are the best i have ever seen, having seen many around the world. You are well and truly treated like royalty. Then there is the staff, they could not do more for you, they were there when you needed them and not sighted when not wanted. Coustomer service was A-plus. The F&B Manager was such a delight to talk with and his service skills could not be faulted and so the Director od Ops, both tried and successfully to make you feel very welcome. So i would highly recommend this to anyone looking to relax and appreciate the good things in life

Mr. Gregory Lalor, Australia
Best Hotel

Our stay here was just fabulous! The staffs were the best I have come across in Malaysia. They were so accommodating. Nothing you requested was a bother and it was done with a smile. The rooms were spacious and lush! The gardens were peaceful and green! I love everything about this place. It is a Wellness Spa, so they do request that you whisper (keep the noise down) and with a group of 6 excited ladies, they had to remind us a couple of times, but in such a pleasant way.

Ms Linda O, Netherlands
Best Hotel

Best place that I have even been. I love the hotel design, organic food and the facilites.

Mr Fahad Alfahad, Saudi Arabia
Beautiful Hotel

Beautiful hotel, we had a great stay with you. Thanks!

Ms Mauseth Knuth Egil, Norway
Best Service

Excellent place, amazing view, wonderful people and professional service. Good job.

Ms Madani Rami, Germany
Best Hotel

Amazing attention to detail, polite well trained staff excellent cuisine.

Ms Sauders Susan Elizabeth, United Kingdom
Best Hotel

We had a wonderful memorable experience and look forward to retrieving again in near future. Thank you for your hospitality and excellent service!

Ms Deana Marie Jorguera, United States
Best Hotel

I had an incredible stay. Every single staff member was wonderful. I honestly can't fault a thing. Definitely would like to return and stay longer. Thank you.

Ms Fecility Karmeen Doris, Australia
Best Resort

Perfect Resort. Beautiful, calm and first class service.

Ms Sen Li, China
Best Hotel

Superb, absolutely amazing.

Mr Ali Sajjad, Pakistan
Best Hotel

Truly exceptional service. Very customer friendly. I am from USA and have visited many countries, and The Chateau is truly the best

Mr Tandon Navin, USA
Best Hotel

7 stars services and environment

Lee Peng Hean, Malaysia
Best Resort

Fabulous, relaxing, wonderful service, fit for a queen.

Tara Ryan, Australia
Best Service

Simply the best! Exceeded all expectations service is impeccable from ground staff to managers. Attention to detail is immaculate to perfection. We have been taken care of and pampered from the moment we stepped in. Thank you so much for making it an exceptionally memorable experience for us. Quoting my friend, its like being in heaven.

Yang Jeannie, Singapore
Best Resorts

One of the best resorts we have stayed at. Very enjoyable and my wife thought the spa was the best she ever had

Ocohnell Michael, UK
unforgettable experience

We have been to Malaysia before but never have we stayed at this resort, and staying here was the best decision ever! Not only were we welcomed very warmly by the staff but the rooms were spotless and so luxurious and relaxing. This is the perfect getaway. We had complimentary dessert in our room every day and the cleaning service was amazing. They would clean our room twice a day. It is so peaceful and quiet and the view from the rooms is amazing. The breakfast is very delicious with a lot of organic options to choose from. In addition, it is important to note that the staff were very friendly. Especially Mr. Haitham that made sure that we were comfortable in our stay and help us organize our activities and shuttle services. In addition Mr. Ravi was very sweet. All in all, I would like to say that this resort is a place that if u visit you will not regret it whatsoever. We will definitely be visiting again! Thank you for a memorable stay

Lailah, UAE
Best Hotel

5 Star Hotel, 6 Star organic food quality with 7 stars services! Everything is just more than expectation. Well done

Ms Kelly Lim, Malaysia
Best Service

Heavenly..peace, tranquality, heaven are the words to describe a weekeend gateaway here. This place is perfect for romantic getaway… The breakfast was amazing as most of it are organic…room facilities were awesome, I personally like the bath salt and loofah set…Staff is very helpful, the transfer service is amazing…truly amazing overall stay. We were so blessed with the perfect weather too! Heaven, really!

Ms Mimid Juliana, Malaysia
Best Hotel

One of the best hotels that we stayed. Would recommend this to family and friends. Hope to come back again to visit this beautiful hotel and thank you for your service.

Mr Chinthaka Hettirachchi, Sri Lanka
Greatest hotel in Malaysia

A beautiful & peaceful oasis, such a relaxing & peaceful atmosphere in a stunning looking French castle. Room very elegant with a peaceful mountain view. The resort is well know for it's spa treatments and we enjoyed the spa – sauna, jacuzzi & massages. It all comes to service, just love how serious they take their customer experience. The service was beyond extremely courteous & attentive. Highly recommended for a peaceful getaway or a serious detox retreat. Merci!

Ms BlueLagoonBabe, Malaysia
Best Hotel

This is the greatest place I have been among Malaysia. Thank you for this wonderful service.

Mr Devaraj, Malaysia
Best Service

Once you stay at The Chateau Wellness Resort, other fail in comparison. Exquisite!

Dr Syed Yusoff Syed Osman, Singapore
Best Hotel

The Best Hotel. Staff very friendly, variety breakfast

Mr Mohd Khailel Ahmad, Malaysia
Best Hotel

The best place to relax at the doorstep of Kuala Lumpur, Everything was basically perfect! Service, friendliness and attention to details was driven to the maximum. We experience one of our best spa treatments ever even compared to other exclusive sites worldwide. Thank you for the great experience and relax!

Ms Stefan Sloboda, Slovakia
Best Service

I was blown away by the entirety of the Chateau. The staff, the service, the accommodation, really surpassed my expectations and we didn't want to leave. The pool is perfect and the sunbeds are comfortable, with a bar to order whatever you want, they did the best iced coffees. We stayed in a spa suite with a private jacuzzi with a shocking view of the mountain and rainforests and the comfiest king size bed. It was a different world. The location is remote so you can take full advantage of the hotel and its spa, which have high class therapists and hosts. There really was nothing I could fault about this place. They really made sure that your stay was perfect and I would come back 100%

LC, United Kingdom
Best Service

The customer services are the best and i couldn't have any word to describe it . I truly enjoy my stay there . The food was awesome and i enjoy the yoga the most . I been to so many luxury resorts , this is the best!

Ms June, Malaysia
Best Hotel

The PERFECT 5-Star Rejuvenating Getaway

Mr Baldwin Chua, Malaysia
Best Service

World class service ever, thumbs up. Will highly recommend to my family and friends. All the staff are well trained, always smile and being helpful hand.

Ms Chia Kok In, Malaysia
Best Service

It is the best out of the best in the world! Excellent service of all staff, Food + Beverage + Housekeeping Team.

Mr David Livingstone, United Kingdom
Best Resort

Keep up the excellent service & The Chateau will be world's best resort

Mr Chin Kin Wei, Singapore
Best Hotel

Can I give the hotel 100%? Other than room size, others are more than perfect! Nice view from the room and thanks for the sweet treat! Definitely will come back again!

Mr Lim L, Malaysia
Best Resort

Simply one of the best resorts I have been to in my life.

Mr Dayeddina Al-Alami, United Arab Emirates
Greatest hotel in Malaysia

Luxury at it's best

Shafeeq Hisyam Ahamad Shukri, Malaysia
Fabulous Hotel

Fabulous hotel for spa and organic wellness

Mr Mohamad Elkinani,Saudi Arabia
Best Hotel

The best relaxation and recreation experience

Mohannad Abu Al Taher, Saudi Arabia
Greatest hotel in Malaysia

A great get away for loving couple.

Mr Syahwarni Noor Shah, Malaysia
Wellness Destination

Epic Wellness Destination! This heavenly spot is all about pampering, invigorating the senses and rejuvenating your spirit. It is a place where you claim your birthright to breathe clean air, to connect with nature, to be fed with organic non GMO food and drinks, to sleep on 100% organic linen, to pamper your skin with organic products without harsh chemicals. Pure bliss!

Miss Gloria Chong, Malaysia
Awesome Resort

Awesome resort, the staff was awesome and friendly, fast service, worth every penny. Really enjoyed our honeymoon.

Ahmad Fakhriz Muhamad,Malaysia
Best Hotel

I am a world traveller and it is trully the best hotel I've ever stayed in

Mr Ganadhi Taha Saed, Malaysia
Best Hotel

Best hotel I've been thus far. It was undeniable the best hotel I've stayed thus far, though it is rather pricey. The service was absolutely wonderful. The hotel doesnt allow children below 12 to come in, which makes the hotel rather peaceful and without much noise disturbance. The food was a tad salty, but overall was good.

Mr Thean C, Malaysia
Excellent Service

Incredible hotel. Amazing staff. Perfect Experience. Excellent service, the best we have had so far in our travels. The view was spectacular and food was great! The service was nice, the people are friendly, and the architect of the buildings are impressive. The style from entering until you reach to the room, and to the restaurants were uniquely arranged.

Ms Bella Carney, United Kingdom
7 Star Resort

A well deserve 7-Star Resort...!!!

Mr Faudzain Ghazali, Malaysia
Luxury & Organic Resort

Everything was great. A true seven star luxury & Organic Resort

Mr Fahad, Philippines
Best Service

As expected, it was the best service & everything about The Chateau is the best every stay & experience. Thank you for the top notch service & experience.

Mr Lin Jinhui Kerry, Singapore
Best Hotel

Service was fantastic.great food, drinks and views. Room was very nice indeed with fantastic views.Every single one of the staff here are so friendly and will go above and beyond to help you out. Top class hotel, highly recommended. Best Hotel Stay So Far, Truly Unforgettable

Hotel is spectacular

Most Amazing hotel ever and would definitely recommend this Hotel. Friendly, helpful staff right across the board. Hotel is spectacular, food and all drinks excellent. Lovely rooms and wonderful views. Everything was just amazing.

Ms. Nardeen Mohamed, UAE
The Chateau Wellness Resort

OMG !! I voted The Chateau Wellness Resort as my best ever hotel i stayed because they totally deserve it. We purposely came few hours early to walk around this hotel area and to snap photo. There are so many beautiful spot for you to take photo in this hotel. Upon our check-in, a friendly staff will bring you around to show you their hotel before lead you to your room. We stayed in Spa Suite Room and never regret for it. It is a huge room with a separate living hall and also separate outdoor Jacuzzi + big compound outside. Wow... and they prepared a swan towel setting for us as this is our wedding anniversary, sweet :) I can say all staff i meet is very friendly and well trained, whenever they see you they will greet you with bonjour in smiley face :) Had our breakfast in the resort and it is the best hotel breakfast i had before, the service and also the quality of the food is 6 star i rate.....i miss their breakfast T.T Thanks Chateau, me and my wife had a great wonderful stay.

Mr Kevin Yeo, Malaysia
Greatest hotel in Malaysia

Mr Arunachalam Doraiswamy
Best Hotel in Malaysia

This place far away from downtown, you need 2 hours to go there from KLIA by car. Great hotel for relax and refreshing. Good staff performance and best organic breakfast. Like it.

Hartono H, Indonesia
Best and more

Nice view, not crowded, clean, organic food, nice spa. Classic exterior but interiors are new. Staff are really nice and kind J. 9.1 is a little bit under estimated. I would say 10!!!

Kyungmin L, South Korea
impeccable service

This resort is easily the best hotel i have ever checked in to. from the the moment you stepped into their lobby, to the moment you got into the car, the staff serves you tirelessly with kindness and smile. I imagine this is what it feels like to be a royal. The staff were so well trained, they made us feel at home and comfortable. they introduce their product without being pushy. it was just an amazing experience. one that i am proud to share with everyone.

Best service

Best service you would experience in Malaysia, which is saying a lot! Wicked Nasi Goreng, food was top notch. Service was excellent. And best massage I have had in a long while. Rooms are very clean, beds are comfy and sea water pool with Egyptian cotton towels. Loved this place, for a quick get away to rejuvenate it’s ideal. Top points from me.

tamfon, London, United Kingdom
The greatest place ever

Eveything was amazing specially the friendly staff and the views. Also the room was too comfort and clean. It’s really worthy….

Gahed, United Arab Emirates
Best Getaway

First time in a SPA resort and never regret it. The staffs are all very attentive, polite and we felt very welcome the moment we step down from the car, all the way until checked out. A recommended retreat for everyone that is looking for a relaxing weekend. The SPA is a must go and do bring your work out clothes as there is a Yoga session in the morning. Love the place and will return.

Julianna L. , Indonesia
Home of Health and wellness

It was really the most fantastic hotel I have ever seen. Perfect for it’s healthy food and friendly staff. The hotel’s views are amazing and the room was too comfort and clean. Everything was great.

Sadafmohamed, United Arab Emirates
Hotel of Dreams

The hotel is very clean and the food is healthy. Staff are amazing and too friendly. Room was too comfy and clean. So it was the most fantastic stay….. Wow!

Hamzaabdelrahman, Saudi Arabia
Health and Energetic

It’s totally completely amazing and different place. Suitable for renew one’s energy. Clean air and Beautiful views. Services and staff were great. Thanks for everything.

Alinaduncan, United Kingdom
The best staycation ever

The wonderful sceneries. The super attentive, courteous, polite & friendly staffs. The brilliant breakfast! The super peaceful quiet place. Gorgeous room that comes with lovely organic toiletries! The super short stay we had, wish we had stayed longer.

Amal, Malaysia
Super professional

The place is nothing like you are used to in Malaysia. The staff is just the most professional. I live in Malaysia and this is the first place I have found that was outstandingly professional.

Dave, Amsterdam, Netherlands
A true Wellness Resort

Truly excellent 7-star resort with peace and tranquility. Best part I enjoyed the morning Yoga session followed by healthy organic breakfast. Kids enjoyed the activities at Adventure Park and Berjaya Hill horse riding.

Faisal, Saudi Arabia
A true Wellness Resort

Truly excellent 7-star resort with peace and tranquility. Best part I enjoyed the morning Yoga session followed by healthy organic breakfast. Kids enjoyed the activities at Adventure Park and Berjaya Hill horse riding.

Faisal, Saudi Arabia
Lovely hotel/resort with every attentive service

Based on a chateau it makes for an interesting hotel/resort and it's large so has a great pool, choice of restaurants, and of course a fabulous spa. It's very relaxing and feels a million miles from KL but only an hour's drive away. Service is impeccable and the staff go out of their way to make sure everything is ok but honestly it felt a bit over the top. We felt stalked, as soon as we left a restaurant or lift they were checking whether all was ok (perhaps because there were so few guests when we stayed). Staff are very friendly & helpful though and genuinely want to make your stay the best it can be. We ate there (both dinner and afternoon tea) and it's good but not exceptional. Rooms are beautifully presented and are very comfortable. Highly recommend for a lovely get-away in 5 star surrounds.

Zoeandrob, London, United Kingdom
A perfect place to escape to…

I loved EVERYTHING about the Chateaux!!! I’ll recommend all my friends to visit it for a serene & rejuvenating experience.

Upkar, Singapore
Best and most comfortable place to stay with loved ones

I honestly loved the structure of the hotel, it’s like a palace or a castle like the very old days in history, and also the view all around.

Dean, United States

This place is paradise to us! My husband last minute decided to have a short getaway to celebrate our anniversary so he booked this place for the very first time after reading all the reviews about The Chateau. Upon arrival, we were being treated like king and queen. Basically the services provided at The Chateau is flawless! There is nothing to be complaint about and everything deserves a compliment! Carlos is like an angel to us. He shown us the place, explained everything in detail and on top of that, he also helped me to look for contact lens solution as I had missed out packing it as this trip was too last minute. Carlos had made this trip of ours even more pleasant and memorable. We would say The Chateau is by far the best hotel in terms of all aspects - value for money, location, faculties and services. I must say their services is the highlight of all. I never seen a hotel with all staff with smiley face! They make us feel happy too. Highly recommended to everyone.

Caymond, Malaysia