Dear Valued Guests,
As announced by the Malaysian Government, Tourism Tax will be exempted for all arrivals from 1 July 2020 till 30 June 2021, while the exemption of Service Tax has been extended until 30 June 2021.
Following the implementation of the Movement Control Order (MCO) in Pahang by the Government of Malaysia, The Chateau Resort will remain open with limited services and facilities as per the Standard Operating Procedures set forth by the Malaysian National Security Council.
In addition, we have implemented new cleanliness protocols and specific initiatives as part of our Clean & Safe Commitment to further enhance safety and minimize risk for our guests and associates. We seek your kind cooperation in practising social distancing and complying with our safety measures during your stay.
Thank you for your patience and kind understanding during this transition. Stay safe!
Dear Valued Guest,
Kindly be informed that the Chateau Spa & Organic Wellness Resort has ceased operations effective Friday, 5th June 2020, due to the adverse economic effects of the COVID - 19 pandemic.
During this closure, the resort will focus on completing the ongoing renovation working works and will embark on a strategic realignment exercise of the resort's long-term business approach. The resort shall reopen when the situation improves.
It has been a great pleasure to be of service to you and we look forward to see you again in the near future.
Thank you once again for your continued support and kind understanding.