Terms of Use


This website which is accessible at www.thechateau.com.my (“The Website”) belongs to The Chateau Spa & Organic Wellness Resort, owned by Berjaya Hills Resort Berhad, a member of the Berjaya Group of Companies.


By accessing The Website, users shall agree to the following terms: The information, data, materials, graphics available on or through The Website (“Contents”), the look and feel of The Website and the Contents (“Look and Feel”) are protected by copyright, trademark and/or other intellectual property laws unless where expressly indicated to the contrary. All rights, titles and interests pertaining to the “Contents” and “Look and Feel” are owned, licensed to, or controlled by The Chateau Spa & Organic Wellness Resort. The logo and name in The Website are trademarks of The Chateau Spa & Organic Wellness Resort. Users may view The Websites and the Contents and print a copy of The Website or part thereof purely for personal, non-commercial use. Without The Chateau Spa & Organic Wellness Resort prior consent, users are strictly prohibited from copying, storing (in any medium), downloading, transmitting, transferring, publishing, reproducing, broadcasting, displaying, distributing, selling or licensing any part of the Contents to any third-party whether for pecuniary gain or otherwise.


The Contents are provided “as is”, without warranties of any kind either expressed or implied to the fullest extent permissible pursuant to applicable law. The Chateau Spa & Organic Wellness Resort and its associated companies shall not be held responsible for any damages suffered as a result of users’ use of the Contents and in no event shall The Chateau Spa & Organic Wellness Resort be liable for any indirect punitive or consequential damages howsoever arising from users’ use of the Contents.


Dear Valued Guests,

As announced by the Malaysian Government, Tourism Tax will be exempted for all arrivals from 1 July 2020 till 31 December 2021, while the exemption of Service Tax has been extended until 30 June 2021.

Following the implementation of the Recovery Movement Control Order (RMCO) in Pahang by the Government of Malaysia, The Chateau Spa & Organic Wellness Resort will remain open with limited services and facilities as per the Standard Operating Procedures set forth by the Malaysian National Security Council.

In addition, we have implemented new cleanliness protocols and specific initiatives as part of our Clean & Safe Commitment to further enhance safety and minimize risk for our guests and associates. We seek your kind cooperation in practising social distancing and complying with our safety measures during your stay.

Thank you for your patience and kind understanding during this transition. Stay safe!

The Management


Dear Valued Guest,

Kindly be informed that the Chateau Spa & Organic Wellness Resort has ceased operations effective Friday, 5th June 2020, due to the adverse economic effects of the COVID - 19 pandemic.

During this closure, the resort will focus on completing the ongoing renovation working works and will embark on a strategic realignment exercise of the resort's long-term business approach. The resort shall reopen when the situation improves.

It has been a great pleasure to be of service to you and we look forward to see you again in the near future.

Thank you once again for your continued support and kind understanding.